We are currently looking for an Implementation & Improvement Officer to join our rapidly growing not-for-profit organisation working closely with our Implementation and Innovation Manager supporting Local Authorities across the UK to improve Home Finding for children in care, those transitioning from care, and children with disabilities. You will have a passion for children’s services, naturally love dealing with people, building relationships, and be a proactive self-starter with confidence to deliver training to social care teams.
Our organisation
iESE (our parent company) has been set up for the good of the sector. We are dedicated to driving innovation in health and social care and are passionate about making a meaningful impact on the lives of those receiving care. We work closely with LA’s, ICB’s and Care Providers to improve the ‘Whole System of Home Finding’. Our flagship offering CareCubed, is used by councils, health organisations and care providers offering a structured, person-centred approach to the negotiation and coproduction of Care, Quality and Best Value.
Our culture
Effectively a “high-trust, high-performance” culture is what we want to create with an environment where flexibility, autonomy, and collaboration drive success. We pride ourselves on being dynamic, responsive, and having a close team that operates with a fairly flat structure where everyone plays a part in our success. Team members should be comfortable to put ideas forward and suggest improvements.
The role
The Implementation and Innovation Officer will play a pivotal role in supporting the delivery of our Implementation portfolio, working closely with LA Children’s Service departments, Home-Finding, Commissioning, and Social Care teams, as well as ICB’s and Children’s Care Providers. This will involve the creation of resources to improve Home Finding, the delivery of training both on the CareCubed tool, and best practice across Home Finding, Negotiation, Referral Writing and more – this training will be delivered both virtually and in person so candidates must be willing to travel.
The ideal candidate will be able to build rapport with Local Authorities, ICB’s and Care providers through trusted expertise and exceptional service, this will therefore require an understanding of Children’s Social Care, Home Finding or Social Work. We are keen for a problem solver, that can identify process or service efficiencies/improvements to maximise success and that can collect and build on feedback from the work undertaken to support the continued enhancement of our offer.
Key elements we are looking for:
- Person-centred with an appetite for learning and development
- Comprehensive knowledge of either Children’s Social Care, Home Finding, Commissioning, Care Delivery and/or Social Work
- Experience of public speaking and/or delivering training/coaching support to groups online or in-person.
- A natural care and desire to drive positive change to children’s services, building collaborative relationships in a fast-paced environment, whilst having the capability and aspirations to do this at scale.
Essential:
- Experience in UK Local Government, Children’s Social Care, or Health with knowledge of either Social Care / Home Finding / Commissioning / Care Delivery / Social Work.
- Confident public speaker with strong presentation and training skills that can share knowledge with energy and passion.
- Experience with change management within social work teams, supporting the embedding of best practice ways of working or process/policy changes.
- Confidence and experience using and navigating IT applications and software systems including MS 365 suit and an openness to expanding knowledge and tools used
- Experience identifying opportunities to improve practice and services, nurturing organisational growth.
- A working knowledge of the current pressures and policies affecting children’s social care across the UK
- Proven experience working in a fast-paced environment, and willingness to work both remotely and onsite with customers across the UK.
Desirable:
- Previous use of the CareCubed tool either in Health, Children’s or Adults Social Care
- Proven track record delivering successful training courses/workshops/keynotes and/or providing coaching support over teams and/or in-person
- Having subject matter expertise and thought leadership
- Able to use data to measure and analyse key customer metrics and KPIs, providing feedback to inform strategic decisions and improvements.
The package
- Monday – Friday 0900 – 1700
- Basic salary range: Competitive depending on experience
- Bonus/commission: Based on agreed objectives
- Initial 12-month contract
- Six-month probationary period
- Pension: Local Government Pension Scheme
Benefits working for the company:
- Competitive salary with bonus opportunity to grow
- Home based working (some flexibility)
- Holiday – 30 days (plus bank holidays)
- Discounts – Range of perks/discounts offered
- Pension – Local government pension scheme (public sector pension)
- Salary sacrifice EV car scheme
- Travel and accommodation (where appropriate) via expense policy for work related travel
- Health – dental, opticians and private medical
If you are keen to hear more, or would like an initial informal conversation please email us your CV and covering letter to:
